Taproom Server
Squabble State is an agritourism destination on a 68-acre property in Bristol, VA with mountain views of Virginia, Tennessee and North Carolina. We draw customers residing in VA, TN, and NC, as well as visitors to the region from across the US and internationally.
Role Type: Part-Time
Position Description:
Taproom Servers at Squabble State are our connection to our growing customer base. Servers will engage with customers providing recommendations on hard cider and beer choices and ensure that customer experience meets expectations. Specifically, Taproom Servers perform the following:
Check IDs and ensure responsible alcohol service
Serve cider and beverages to guests in a friendly, efficient way
Educate customers on our business and beverages
Operate POS system and handle transactions accurately (we are a no-cash venue)
Keep the taproom and outdoor areas clean and organized
Restock inventory (kegs, cans, snacks, merch, etc.) as needed
Help maintain a safe, respectful environment by monitoring guest behavior and reinforcing taproom guidelines (e.g., no smoking, no outside alcohol, no disorderly conduct), escalating as needed
Support events and busy weekends
Ideal Candidates:
Friendly, welcoming and comfortable talking with guests
Reliable and able to work weekends and peak hours
Team-oriented with a strong work ethic
Able to stay calm and efficient during busy periods
Interested in craft beverage industry – but prior experience in craft beverage or restaurant industries is not required
Other Requirements:
Must be at least 21 years old
Comfortable standing, moving, and handling materials throughout a shift
Complete VA ABC’s online “Responsible Sellers & Servers: Virginia’s Program” training
Compensation:
We operate as a non-tipping taproom and pay a consistent wage of $18/hour
Guests may occasionally offer tips, but they are not expected, relied upon, or to be requested
Scheduling:
Scheduling is flexible within our Thursday–Sunday hours of operation
Shifts vary, and most team members are not expected to work all weekend